Benefits of field staff location tracking software

Businesses that work with field staff can now optimize performance of their field staff with the help of an Integrated Field Staff Management & Customer Care System that is a cloud based application. The app can help in field staff tracking, task assignment and quick resolution of assigned jobs.

Let’s see how this application can help in field staff location tracking

Live tracking

The app can track employees using GPS connectivity and it uses cell tower triangulation where GPS isn’t available. It is like a platform where managers can see field staff. The application shows real location and position of field staff. The data presented by the app regarding field staff is used in task assignment and quick resolution of tasks.

The app also shows client location in a map. It is for field staff as they have to reach to clients for providing service. They see location of clients on map instead of contacting managers for guidance. In other words, the app saves the field staff time by providing the field staff correct client location on map.

Task assignment

It is the biggest advantage of an Integrated Field Staff Management & Customer Care System. Objective of field staff tracking is to distribute tasks between the employees. Managers see location of field staff and determine their availability. They decide to send field staff to different jobs based on experience, skills and availability of field executives.

Quick resolution of jobs

Managers can prioritize their jobs according to availability of field staff. They can determine which is to be done first and which job can be put on hold for a short while. In this way, the managers can manage customer service in the best possible manner. There will be no difficulty in assigning jobs as the managers can see location of their field staff on the an Integrated Field Staff Management & Customer Care System.

Invoice/Quote preparation

The field staff location tracking software can prepare quick quotes and also it can generate invoices for the completed jobs. The app uses service charges of the business and taxes application to make calculations and prepare invoices. It can even add overdue payments to the present invoice. The online invoice can be presented to the customer, who can sign the invoice after making payment.

Timesheet maintenance

It is an added advantage of the software. Employees can maintain their daily timesheet on the software. They only need entering their job startup and concluding time in the app to maintain timesheet. It is easy and timesaving too. Also there can’t be any errors in online timesheet. Another advantage of the application is that it can be used for marking attendance. The field staff can show their presence on work from the field with the help of this app.

Affordability

Businesses that work with field staff can get the App to optimize performance of their field employees. Also the businesses don’t need technical staff to use the app. It is made simple so that everyone can take advantage of the application.

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9 Reasons why HR activities should get automated?

The average business owner spends between 7 percent and 25 percent of his or her time handling employee-related paperwork, according to the U.S. Small Business Administration. By reducing this burden, or eliminating it altogether, time- and money-savings can be realized. There are many reasons why companies of all sizes are increasingly turning to HR automation solutions. ​

1. Human Resource Management
Create org hierarchies, personalize the home page & set form & report rights for each user level. Generate N number of HRIS reports using the report designer & employee search engine.
2. Recruitment ManagementUpload staff requisitions on jobsites to automatically download relevant candidates CVs & conduct tests, interviews, generate offer letters & convert selected candidates data into employees rapidly.
3. Attendance ManagementPick up real time attendance data from any reader automatically globally & calculate very powerful late coming, early going and overtime policies.
4. Leave ManagementHRMantra has a global leave module-we can set leave system for any firm worldwide however complicated in a few hours.
5. Payroll ManagementEven if you have the most complex payroll in the world, HRMantra can handle it. Create unlimited pay heads using very powerful formulae & parameters to calculate loan, bonus, salary & tax calculations.
6. Travel, Claim and Helpdesk ManagementAny kind of workflow request ticket can be raised, escalated to the desired employees & its progress can be tracked to see whether that issue is still open or closed.
7. Performance ManagementCreate any kind of PMS like 180 or 360 degree system based on competencies & KRAs weightages for each group & generate bell curve analysis.
8. Learning ManagementCreate LMS based on training cycles, identify training needs, get feedbacks & monitor competencies acquired.
9. Project Management
​Create client projects, assign employees, monitor their timesheets & work out project profitabilities.
and more..

Employees can apply for leave, OD, OT, attendance, claims & helpdesk using their smartphones & managers can approve such requests online. Employees can increase their social networking.

Conclusion:
Business owners are increasingly embracing HR automation and self-service because it frees them and their staff to focus on their core competencies instead of spending valuable time on administrative paperwork hassles such as payroll processing and benefits administration.
Businesses are also finding other important benefits. One is that an online solution is perhaps more secure than the traditional, paper-based methods. Rather than having pieces of paper with confidential information on them floating around a department in a file folder, the online HR management system, or HRMS, provides an online, central repository where information is securely stored. Users can view only the information they are authorized to view, or their individual payroll and benefits information. And "Gatekeeper" functions can be established, making sure that appropriate approvals are given, just as they would be in a paper-based environment.
Dollar savings and added security are important, but perhaps one of the most important results that HR automation can have is its ability to cultivate productive, loyal employees. By empowering employees with self-service functions and putting appropriate levels of information directly in the hands of those who need it most, companies are able to foster better relationships with their workers. Because of this, many companies are beginning to see increased returns on investment. HRMantra saves 30 min per emp per day giving over 10 times ROI.

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